~ Antique Watch
& Clock World Privacy Policy ~
Effective on January 1, 2007 Antique
Watch & Clock World
is committed to protecting your privacy.
The
privacy practices listed in this statement are applicable to
Antiquewatchworld.com
1)
What information do we collect online? How do we use it?
- (a) Information you provide
to us
Merchandise Orders
When you place an order on our site, we ask
you to provide personally identifiable information by filling out and
submitting an online customer order form. This information includes your name,
billing/shipping address, telephone number, email address, and your credit card
number and expiration date. We use this information to process and fulfill your
order. We save the address you provide for shipment.
- Customer Service
If you send any personal correspondence to our
Customer Service team, such as emails or letters, we collect the information so
that we can provide thorough customer service and follow up on site visitors
who may be violating our policies or abusing our system.
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- (b) Other Information We
Collect
- Tracking Traffic and
Usage
In order to make improvements to our site and
to assist in making decisions about the products and services we offer, we
track and obtain data from third parties who track customer traffic patterns
and site usage by using server log files and other collection devices. These
sources collect information such as the address that identifies your computer,
your Internet service provider, your web browser and operating system type, the
URL of the site from which you came to antiquewatchworld.com, the time you
accessed our site, and your browsing and purchasing history on
antiquewatchworld.com, which is monitored by our web analytics service. We do
not link this automatically-collected data to personally identifiable
information.
- "Cookies"
Cookies are small pieces of information that
we send to your computer. They are saved by your browser on your computer's
hard drive to store your Shopping Cart information. Our cookies contain only a
numeric code, and do not contain any personally identifiable information about
you. However, we have the capability to identify you based on the information
provided by our cookies, and to correlate that information with your personally
identifiable information.
Cookies enable us to provide certain features,
such as storing items in your Shopping Cart from the time you add an item to
your cart, to the time you purchase your order at checkout.
Most web
browsers automatically accept cookies, but you can usually change your browser
to change the default. Even without a cookie, you can still use most of the
features in our site, but it is possible that some features may not work
properly.
- Generally
The use of tracking tools and cookies are
industry standard - you'll find them at most major web sites.
We analyze
data gathered by means of tracking tools and cookies only in the aggregate or
for segments of our customer base, and not at the individual customer level. We
do not include personally identifiable information, such as your name and email
address, in this analysis. Other than referring URLs, we do not follow your
browsing path outside of
antiquewatchworld.com.
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2) Do we share
our information with others?
"The Shoppe Inc." and
antiquewatchworld.com uses an
outside shipping company to ship orders, and a credit card processing company
to bill users for goods and services. These companies do not retain, share,
store or use personally identifiable information for any secondary
purposes.
We use a third party tracking service which sets cookies on
our site to track statistics about our customers, sales, traffic patterns and
other data for marketing and promotional purposes. The third party tracking
service reports this data to use in aggregate so we can better understand our
users and to improve our site. This information is not tied to any individual
user.
It is possible that we could decide to sell the URL or businesses
operated at antiquewatchworld.com. In any transaction of this kind, customer
information, including your personally identifiable information, may be among
the assets that are transferred. It is also possible that the "The Shoppe Inc."
would sell all or substantially all of its assets and business, either
separately or as part of a transaction involving other components of the The
Shoppe Inc. business, and in such case customer information would almost
certainly be among the assets that are transferred. If we sell our assets in
one of these ways, you will be notified by email.
Though we make every
effort to preserve user privacy, we may be required by law to disclose personal
information when we have a good-faith belief that such action is necessary to
comply with current judicial proceedings, a court order or legal process served
on our Web site.
Except as described above, we will not sell, rent or
otherwise disclose your personally identifiable or other information to any
non-affiliated third party.
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3)
How do we use email?
Except as described above under
No. 2, we do
not share your email address with third parties for any purpose.
We
occasionally send you other email messages containing information specifically
relating to your order (such as shipping delays).
On rare occasions we
send out strictly service related email announcements. These announcements are
not promotional in nature. For instance, we might send you an email message if
our service is temporarily suspended for maintenance, or to let you know about
a change in our Privacy Policy (see
No. 7, below.)
Generally, you may opt out of receiving these communications only by contacting
Customer Service and requesting they remove your email address.
Click here to
contact our Customer Service team via email with questions, requests and
comments. We encourage your communications, since we use your input to improve
our site and the products and services we offer. We review every email we
receive. Although we are not staffed to respond to all individual emails, we
will respond to your customer service requests and inquiries when appropriate
and to other messages when appropriate and as time permits.
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4)
How can you elect not to receive offers and email?
If
you prefer not to receive promotional emails regarding upcoming events, new
products and services, and special offers, you may opt out of receiving these
communications only by contacting Customer Service and requesting they remove
your email address (see
No. 3,
above). Also, every one of the promotional emails we send provides you with a
way to opt out of receiving further emails. Or, click
here to email
our Customer Service team to opt out of receiving further promotional emails.
If you prefer not to receive service related email announcements, you
can do this only by contacting Customer Service and requesting they remove your
email address.
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5)
How you can access and correct your information?
If you have
any question about the accuracy of your personal information, or need to make
changes to incorrect information, you can contact us online, by email,
telephone or mail (see
No. 8,
below).
You cannot access other information that we collect, but this
is limited to information that is not personally identifiable.
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6) How do we
protect our customers' information?
"The Shoppe Inc." is committed to
online data security. Although total security does not exist on the Internet,
we take reasonable steps to assure secure transmission and storage of your
information. We protect transmission of information between your PC and our
servers by utilizing industry standard efforts, such as firewalls, Secure
Socket Layers (SSL) and encryption software. We store information relating to
our customers on a highly secure server that is not accessible via the
Internet.
While we use SSL encryption to protect sensitive information
online, we also protect your information offline. All of your information is
restricted to our offices. Only employees who need the information to perform a
specific job (for example, billing clerks or customer service representatives)
are authorized to access personally identifiable information. Our employees use
password-protected screen-savers when they leave their desks. When they return,
they re-enter their passwords to regain access to your information.
Furthermore, all employees are kept up-to-date on our security and privacy
practices. Every calendar quarter, as well as any time new policies are added,
our employees are notified and/or reminded about the importance we place on
privacy, and what they can do to ensure your information is protected. Finally,
the servers where we store personally identifiable information are kept in a
secure environment, protected by a security system.
Our site contains
links to other sites. The "The Shoppe Inc." and
antiquewatchworld.com are not
responsible for the privacy practices of these other sites. We encourage you to
be aware when you leave our site, and to read the privacy statements of each
web site that collects personally identifiable information. This statement of
the "The Shoppe Inc." and antiquewatchworld.com privacy
practices applies only to information collected by
antiquewatchworld.com.
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7) Your
acceptance of these practices
By using our site, you
agree to these privacy practices. If you do not agree to these practices,
please do not use our site. If we change our privacy practices, we will
prominently post the changes on this page prior to making them, so that you can
always know what information we collect, how we use it and under what
circumstances we share it. If we are going to use or share your personally
identifiable information that we collected before the change in a manner that
is materially different from our practices as disclosed at the time of
collection, we will notify you by email and provide you with a choice as to
whether or not we use or share your information in this materially different
manner. Otherwise, your continued use of our site following the posting of
changes will mean you accept those changes. In any event, however, if you
requested customer service to remove your email address, then you will not be
contacted, and your personally identifiable information will not be used in
this new manner.
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8) How do you contact us with
questions or comments?
We're always happy to answer
your questions and listen to your comments. There are several ways you can
contact us:
Customer Service
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