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Payment Terms: Payment may be made with MasterCard, Visa
Card
Shipping Methods: We charge shipping and handling fees on
all orders. Charges are FOB shipping point and can vary greatly depending on
weight, shipping method and destination. Antique Watch & Clock World can
ship via most common carriers such as UPS, FedEx and USPS and reserve the right
to choose the best carrier.
Minimum Order: Our minimum order is $25.00, excluding
shipping and handling charges. Any order less than $25.00 will be charged an
additional $3.00 handling fee on top of regular shipping and handling
fees.
Returns: We will gladly accept returns on merchandise
provided the product is not damaged or used and is returned in the original
package. All returns must be received by Antique Watch & Clock World within
15 days of the date of invoice for a complete credit or refund (less any
shipping charges). Any return after 15 days will be subject to a 20% restocking
fee and the customer will receive credit towards future orders only. No returns
are accepted after 30 days. Returns must be made in a sturdy cardboard box and
accompanied by a copy of the invoice and a note of explanation. All return
shipping and insurance costs are the customer's responsibility. No electronic
watch parts, including movements, can be returned for credit or an exchange if
the package has been opened. No returns on videos, books, discontinued or
special ordered items.
Damaged Shipments: If a shipment is damaged, opened or
tampered with during transit, the customer must contact the carrier immediately
and file a claim. We can not do this for you. Retain all packaging
material until after an inspection has been made by the carrier.
Back Orders: We make every effort to keep all products you
see advertised in stock. In the event we are out of stock of an item you order,
we will back order it and ship it to you upon our receipt. Back ordered items
will be indicated on your invoice. However, if you provide us prior notice, we
can hold your order until all items are available or we can ship what is
available and cancel all items that are currently out of stock. But, you must
let us know your preference in advance. We do charge for shipping on all back
ordered items.
Sales Tax: Appropriate sales tax is charged on all
orders bound for Illinois unless we have proper exempt documentation on file.
Product Safety: All products sold by Antique Watch &
Clock World are restricted for use by professional tradesmen only. Our products
are not for general public or household use. All products should be operated
with in the guidelines as specified by the manufacturer.
Warranties: All warranties are between the end user and the
products manufacturer. Any claims of defect in material or workmanship are to
be handled by the manufacturer and at their discretion. |